Comments

Definitive version appears in Industry and Higher Education, v.26, no.1 (February 2012): 43-51. Posted with permission.

doi: 10.5367/ihe.2012.0076

Abstract

Levels of stress and violence at work have been increasing globally for the past few decades. Whether the setting is business and industry or a college campus, this disturbing trend affects a growing number of people, including those who do not work directly in these environments. In this paper the authors describe the relationship between stress and violence and offer recommendations as to how managers and administrators can reduce employee and student stress levels and help to prevent hostile behaviour from occurring in private companies, public agencies and institutions of higher education. Proactive strategies for preventing violent incidents are included together with suggestions on how to deal effectively with such incidents when they do arise.

Disciplines

Business Administration, Management, and Operations | Human Resources Management | Organizational Behavior and Theory | Student Counseling and Personnel Services