A frequently heard complaint about One Search from the user experience end is that it is "complicated" or "over-whelming," but it has its positive points, too. The key is in teaching patrons who may have never had any experience outside of Google and traditional OPACs how to use it. This presentation covers best practices on how to teach One Search to new users in a thoughtful, less stressful manner using the very tools inherent in the discovery system - and how the thought and practice of teaching searches in One Search differs from the traditional OPAC.
Joe, Jennifer A. W.
"Complicated Catalog - Teaching Students to Use One Search,"
Ex Libris Bluegrass Users Group Newsletter: Vol. 2017
, Article 2.
Available at: http://digitalcommons.wku.edu/ebug_newsletter/vol2017/iss1/2