Honors Academy- (Honors Self-Design Major)

Additional Departmental Affiliation

Marketing and Sales

Document Type



To assist universities in developing effective crisis-management systems, this thesis provides a general overview of crisis-management procedures and guidelines that are applicable to various types of organizations, including institutions for higher education. An analysis of Western Kentucky University's crisis-management plan is incorporated, as well. The plan's strengths and weaknesses are examined. Finally, the thesis includes recommendations, based on innovations at other Kentucky universities, that Western might adopt for use in its own crisis-management system.


Strategic Management Policy