Mahurin Honors College Capstone Experience/Thesis Projects

Department

Psychology

Document Type

Thesis

Abstract

The present study was conducted to determine if supervisors and subordinates perceived a need for a formal training program on apprehending shoplifters. The study also determined whether supervisors perceived a greater or lesser need for a formal training program than did subordinates. Twenty supervisors and 70 subordinates from four retail locations were administered a Shoplifting Awareness Survey. It was found that both supervisors and subordinates perceived a need for a formal training program. The data revealed that supervisors perceived the need for a training program to be as strong as the need perceived by subordinates. Subordinates overwhelmingly indicated that they would feel more comfortable apprehending a shoplifter if they had been through a formal training program. The implications and limitations of the results are discussed as well as directions for future research.

Advisor(s) or Committee Chair

Elizabeth L. Shoenfelt

Disciplines

Criminology | Psychology

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