Publication Date


Advisor(s) - Committee Chair

Dr. Mark Doggett (Director), Dr. Greg Arbuckle, Dr. Dan Jackson


Copyright © 2011

Kristopher B. Williams

Degree Program

Department of Architectural and Manufacturing Sciences

Degree Type

Master of Science


U.S. Army helicopter maintenance condition is affected by operation environment and high flight hours. Due to the environmental conditions and high operation tempo of Afghanistan and Iraq, U.S. Army Aviation created the RESET aviation maintenance program to provide restorative maintenance following deployments in theater. The RESET maintenance program was created in addition to the existing two-level maintenance programs. Following deployment, RESET is a thorough cleaning to remove contaminants, inspection of airframe and components, and repair cycle to restore the condition of the helicopter to acceptable condition.
Based on the original intent of RESET, it was projected that at the conclusion of military operations in Afghanistan and Iraq, the RESET maintenance program could be discontinued. Because of the presumed safety, reliability, and mission readiness created by RESET, this thesis appraised the RESET maintenance program as a permanent addition to U.S. Army Aviation maintenance programs.
The hypothesis was that RESET does improve safety, reliability, and mission readiness of the Army UH-60 Black Hawk fleet. The design was a quantitative survey of three variables: safety, reliability, and mission readiness. The survey featured Likert scale and open-ended questions of three groups: UH-60 maintenance test pilots, UH-60 AVUM/AVIM maintenance supervisory personnel, and ACE (Airframe Condition Evaluation) technical evaluators.
Data from each of the three survey groups verified the hypothesis that RESET improved safety, reliability, and mission readiness. Data from open-ended questions indicated that the additional disassembly and special inspections of RESET are more extensive than the aviation unit and intermediate Phased Maintenance Inspection (PMI). Therefore, given the disassembly and special inspections of RESET, and the verification that RESET improves safety, reliability, and mission readiness, it was concluded that RESET is a successful program that should be continued. Based on the effectiveness of RESET in discovering these deficiencies, RESET should be a permanent addition to the Army aviation maintenance programs.


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