Publication Date


Advisor(s) - Committee Chair

Emmett Burkeen, Fred Stickle, William Floyd

Degree Program

Department of Educational Administration, Leadership and Research

Degree Type

Education Specialist


The project was designed to study the nature of the burnout phenomenon among Head Start Social Services Coordinators in eight southeastern states. The association of age, sex, marital status, years employed, program size, caseload, race, education and perceived level of stress to the three subscales of the Maslach Burnout Inventory (MBI) were correlated on a population of 59 coordinators representing 25% of the total population. Years employed was shown to be negatively correlated to the Emotional Exhaustion subscale. Perceived stress levels due to workload were most strongly associated with emotional exhaustion. Relationship to the other factors studied was not significant. The findings provide support for the contention that burnout does exist among members of this population and that steps need to be taken at the individual and agency levels to combat the stressful conditions related to burnout. While emotional exhaustion and lack of personal accomplishment were shown to exist, the subjects showed little to no evidence of depersonalization in working with their clients.


Education | Educational Administration and Supervision | Educational Assessment, Evaluation, and Research | Pre-Elementary, Early Childhood, Kindergarten Teacher Education | Teacher Education and Professional Development