Publication Date


Advisor(s) - Committee Chair

Randall Capps, Larry Winn, Larry Caillouet

Degree Program

Department of Communication

Degree Type

Master of Arts


Samples from two populations, entering freshmen at Western Kentucky University who were either peer counseled/advised or professionally counseled/advised, were compared on three vairables: (i) retention rate as sophomores, (2) freshman grade point averages earned. and (3) client satisfaction with counseling/advisement services.

The variance between the means of the two freshmen groups was analyzed using a two tailed t test. There was no significant difference between groups in retention or grade point average. There was, however, significant difference in client satisfaction between the peer counseled/advised freshmen and the professionally counseled/advised freshmen. Freshmen receiving peer counseling/advisement rated their helpers at a higher level of effectiveness than did the professionally counseled/advised group of freshmen.


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