Publication Date


Advisor(s) - Committee Chair

Cecil Garmon, Doreen Geddes, Larry Caillouet

Degree Program

Department of Communication

Degree Type

Master of Arts


This study examines the relationship between patients' perception of physicians' nonverbal immediacy and patients' satisfaction with their physicians. Using a newly designed scale tor measuring nonverbal immediacy and patients' satisfaction with their physicians, the researcher tested one hundred and eighty-nine patients of six southern, male, caucasian doctors to determine if a significant correlation exists between composite scores. These doctors practice in Southern Kentucky, specializing as internists, general practitioners, and family practitioners. Both scales use a composite measure based on the summation of all twelve questions within the scale. Data analysis included reliability coefficients, factor analysis, multiple regression analysis, Pearson correlations, distributions of composite scores, responses to individual questions, Eta analysis, and analysis of variance.


Communication | Interpersonal and Small Group Communication | Medicine and Health Sciences | Social and Behavioral Sciences