Kathleen Cox

Publication Date


Advisor(s) - Committee Chair

Thomas Updike, Charles Crume, Jiangliang Wang


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Original department Counselor Education

Degree Program

Department of Counseling and Student Affairs

Degree Type

Specialist in Education


The purpose of this study was to provide a descriptive analysis of patient satisfaction with the patient/physician relationship and to identify any particular behavior or conditions that might positively enhance this relationship.

Attitude of a healthy population were measured by a questionnaire, which rated the importance of specific events expected to occur in a typical patient/physician encounter. Each of these events was also rated for its actual frequency of occurrence and its desired frequency of occurrence.

Analysis of the data demonstrated that respondents were indeed very conscious of the need for a goof relationship with their physician. The study also indicated a need for the incorporation of humanistic education within medical school curricula and illustrated how modern program are beginning to emphasize this approach.


Education | Student Counseling and Personnel Services