Donna Mefford

Publication Date


Advisor(s) - Committee Chair

Joan Krenzin, James Grimm, Steve Groce, Doug Smith


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Degree Program

Department of Sociology

Degree Type

Master of Arts


Based upon analyses of the 1991 General Social Survey data set, this study examines the way various demographic and contextual variables affect job satisfaction among workers employed in the lowest paid, lowest prestige jobs in the service industry (N=245). It was hypothesized that the following factors would affect job satisfaction: gender, race, salary, autonomy, and job benefits. The findings supported the hypotheses for salary and autonomy, but no differences were found relating to gender, race and job benefits.


Benefits and Compensation | Business | Human Resources Management | Organizational Behavior and Theory | Performance Management | Social and Behavioral Sciences | Sociology | Work, Economy and Organizations