Advisor(s) - Committee Chair
Katrina Burch, Reagan Brown, Gordon Baylis
Department of Psychological Sciences
Master of Science
Communication between supervisors and subordinates has consistently been viewed as a primary element of leadership, and a factor that is important in the leader-subordinate relationship via Leader-Member Exchange (LMX) theory. Recently, with the massive shift to virtual working, leadership communication has gained greater prominence in research and practical settings. Therefore, examining the role that virtual leadership communication plays in employee job satisfaction is an important first step in beginning to understand the shift to predominant work settings from home. I examined the influence of employee perceptions and preferences of leadership communication on job satisfaction via a panel design in which employees took a two-time point survey with a one-month lag. Data was analyzed via regression in order to examine how perceptions of communication influence subsequent job satisfaction Participants (N = 123), who completed both the Time 1 and Time 2 surveys were recruited through Prolific Academic. Results using ordinary least squares regression indicated no support for the hypothesis which predicted the discrepancy between preferred versus received communication formats (i.e., virtual, face-to-face) on job satisfaction. Implications for practice and research are discussed.
Applied Behavior Analysis | Arts and Humanities | Business | Organizational Behavior and Theory | Psychology | Social and Behavioral Sciences
McDaniel, Adalin, "Leaders' Virtual & In-Person Communication: The Impact of Employee Preference on Job Satisfaction" (2023). Masters Theses & Specialist Projects. Paper 3624.