Publication Date

2025

Advisor(s) - Committee Chair

Kandy Smith, Lester Archer, Sara McCaslin

Degree Program

Educational Leadership

Degree Type

Doctorate

Abstract

Understanding undergraduate students' perceptions regarding university libraries’ services, resources, and physical space allows library leadership to improve student support. The purpose of this needs assessment using cross-sectional survey data of undergraduate students (N = 1733) was to examine how students use the libraries, how they perceive their ability to use resources, services, and physical spaces, and the relationship between use and perception to better understand satisfaction levels with everything academic libraries offer. Interviews with library leadership (N = 3) offer insight into how data received from the needs assessment were utilized to improve academic libraries and highlight the importance of stakeholder values in academic libraries’ support services. Findings indicate that the academic libraries in this study need to create and develop a supportive physical space that supports undergraduate students and improves access to services and resources provided. Implications for this study included increased usage and academic support for undergraduates if new spaces and services were developed.

Disciplines

Education | Educational Leadership | Library and Information Science

Download

Share

COinS