Drive-by requests… driving you nuts? Get out of email and into a bona fide ticket-tracking system… Spiceworks!

Start Date

12-11-2015 12:00 PM

End Date

12-11-2015 12:45 PM

Description

If you are keeping track of support issues through email, or worse sticky-notes, you need a ticketing system! The Delphi Center at UofL has been tracking all support request for Blackboard for the last three years. We will be discussing our experiences and help you get started.

This document is currently not available here.

Share

COinS
 
Nov 12th, 12:00 PM Nov 12th, 12:45 PM

Drive-by requests… driving you nuts? Get out of email and into a bona fide ticket-tracking system… Spiceworks!

If you are keeping track of support issues through email, or worse sticky-notes, you need a ticketing system! The Delphi Center at UofL has been tracking all support request for Blackboard for the last three years. We will be discussing our experiences and help you get started.