Event Title
Online Student Satisfaction-Hi-Tech and High Touch
Start Date
11-11-2016 11:45 AM
End Date
11-11-2016 12:30 PM
Description
Servant leadership has emerged as one possible leadership style that has the potential to improve student satisfaction with online learning. An examination of servant leadership at the individual online instructor level provided an opportunity to consider key individual characteristics of servant leadership. This presentation will show the results of an empirical study conducted at WKCTC that which demonstrated that when online instructors exhibited servant leadership behaviors of altruistic calling, emotional healing, wisdom, persuasive mapping, and organizational stewardship, students reported a high level of satisfaction with their online learning experience.
Online Student Satisfaction-Hi-Tech and High Touch
Servant leadership has emerged as one possible leadership style that has the potential to improve student satisfaction with online learning. An examination of servant leadership at the individual online instructor level provided an opportunity to consider key individual characteristics of servant leadership. This presentation will show the results of an empirical study conducted at WKCTC that which demonstrated that when online instructors exhibited servant leadership behaviors of altruistic calling, emotional healing, wisdom, persuasive mapping, and organizational stewardship, students reported a high level of satisfaction with their online learning experience.